employeeexperience | workplaceredesign-v2

May 2, 2018

"Why are you obsessed with customer experience when you're in HR?"

Wondering how to get traction with your employee experience efforts? How to engage business leaders and get their buyin? Focus on the cust

Mar 7, 2018

If I ever hear the words 'best practice' again...

When it comes to your people, we can't fall into the trap of taking the same approach of other organisations and applying that to your p

Nov 28, 2017

It all started off so promising...(when EX sours CX)

Life is busy at the moment. We're undertaking a major house renovation at the same time as building a new house, along with various...

Oct 7, 2017

"If only we'd known then, what we know now..."

"We don't provide any guidelines for that. Our People can work things out for themselves". "I don't like red tape. We prefer to think...